Imagine losing your front door key whilst travelling on the subway and feeling panic rise because you don't have a spare key. You might assume that your key is now rusting away in the U8, thus ruining your day. But don't hang your head just yet, because (almost) everything that is found on Berlin's underground trains, trams and buses ends up in the BVG's Lost and Found Office. But what exactly does the BVG’s Lost and Found do, and how can you get your key back?

Imagine losing your front door key whilst travelling on the subway and feeling panic rise because you don't have a spare key. You might assume that your key is now rusting away in the U8, thus ruining your day. But don't hang your head just yet, because (almost) everything that is found on Berlin's underground trains, trams and buses ends up in the BVG's Lost and Found Office. But what exactly does the BVG’s Lost and Found do, and how can you get your key back?

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In order to reunite a lost item with its owner, it needs to be handed in properly. We will show you here how you can hand in lost property that you found in one of our public transport services, and if you’re potentially entitled to a finder’s fee.

In order to reunite a lost item with its owner, it needs to be handed in properly. We will show you here how you can hand in lost property that you found in one of our public transport services, and if you’re potentially entitled to a finder’s fee.

Lesen