To make sure your route is accessible, it’s important to inform yourself before you start your journey. There are various ways you can do this. We’ll show you how it works here.
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English
Let’s be honest with ourselves: Even with the impressive frequency of the BVG’s service, delays or early departures can occur in the timetable and cause considerable frustration. In this article, we’ll explore how such situations come about, and why external factors are so often the cause.
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Why didn’t the driver let me on? Didn’t they see me? These are very natural questions that come to mind to passengers when they’re not allowed aboard. In most cases, passengers are not actually aware why they were denied entry and unable to get on their bus, tram or subway train.
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You’re waiting at the stop, the bus approaches you but instead of stopping, it simply drives straight past you – sounds familiar? Allow us to introduce you: the-bus-pass-by or simply the pass-by! Unlike a cancellation or a delay, you absolutely don’t expect a bus to just drive straight past you. Understandably, this leads to a lot of confusion and annoyance. In this article, we want to take a closer look at what’s behind it and what you can do to prevent a bus from driving straight past you.
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