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BVG Lost and Found: Excuse me, do you have my dentures?   

Everything you need to know about your lost AirPods and the BVG's Lost and Found

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Lesezeit 5 min.

BVG Logo Herz

Beitrag von Klara

Imagine losing your front door key whilst travelling on the subway and feeling panic rise because you don't have a spare key. You might assume that your key is now rusting away in the U8, thus ruining your day. But don't hang your head just yet, because (almost) everything that is found on Berlin's underground trains, trams and buses ends up in the BVG's Lost and Found Office. But what exactly does the BVG’s Lost and Found do, and how can you get your key back?

Imagine losing your front door key whilst travelling on the subway and feeling panic rise because you don't have a spare key. You might assume that your key is now rusting away in the U8, thus ruining your day. But don't hang your head just yet, because (almost) everything that is found on Berlin's underground trains, trams and buses ends up in the BVG's Lost and Found Office. But what exactly does the BVG’s Lost and Found do, and how can you get your key back?

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BVG Muva – Your on-demand service in Berlin

Travelling in a wheelchair? Bus too full? Elevator broken? No problem!

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Lesezeit 2 min.

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Beitrag von Klara

Since 01. March 2025, BVG Muva has been providing accessible transportation in Berlin, on demand – no schedule. The bus is too full, the station isn't accessible and you've got the kids with you? Then simply book a Muva. The service enables passengers with reduced mobility to reach their destination barrier-free.

Since 01. March 2025, BVG Muva has been providing accessible transportation in Berlin, on demand – no schedule. The bus is too full, the station isn't accessible and you've got the kids with you? Then simply book a Muva. The service enables passengers with reduced mobility to reach their destination barrier-free.

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It’s getting hot in here –
how the heating systems work in our BVG vehicles

How we keep you warm during winter.

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Lesezeit 3 min.

BVG Logo Herz

Beitrag von Klara

Whether it's during a snowstorm or a heatwave, our vehicles run at almost any temperature. Here, we will explain how we ensure you stay warm in our buses, underground trains, and trams – without having to snuggle up to other passengers – even in the deepest depths of winter.

Whether it's during a snowstorm or a heatwave, our vehicles run at almost any temperature. Here, we will explain how we ensure you stay warm in our buses, underground trains, and trams – without having to snuggle up to other passengers – even in the deepest depths of winter.

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