Since 01. March 2025, BVG Muva has been providing accessible transportation in Berlin, on demand – no schedule. The bus is too full, the station isn't accessible and you've got the kids with you? Then simply book a Muva. The service enables passengers with reduced mobility to reach their destination barrier-free.
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All of Belrin's subway stations as well as all of our BVG vehicles are monitored via CCTV, but what happens to the video data?
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Whether it's during a snowstorm or a heatwave, our vehicles run at almost any temperature. Here, we will explain how we ensure you stay warm in our buses, underground trains, and trams – without having to snuggle up to other passengers – even in the deepest depths of winter.
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The safety of our passengers is of utmost priority. However, in a transport network as big as the BVG’s, our staff can’t always be present everywhere. To ensure that you can still get help whenever an emergency arises, regardless of who needs the help, you can use an information and emergency call pillar.
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