The days are short and the nights are long. In the evenings, we drink hot chocolate or tea; in the mornings, we curse when we have to go out into the cold, wet weather. Frost, sleet and low temperatures dominate our daily lives: as every year, winter in the capital always shows itself from its most dazzling side. But for some of us, it’s not just a nuisance – it’s a real challenge. Here, we show you what cold weather help (Kältehilfe) is provided by the BVG.